Novelqis™ and novelqis.com are owned and operated by Shanghai Langnasong Network Technology Co., Ltd.

References to “Novelqis™,” “we,” “us,” or “our” in these Terms refer to the store operator.

References to “you” or “your” refer to a visitor, customer, account holder, or other user of novelqis.com.

By accessing or using novelqis.com, you agree to comply with these Terms of Use and applicable law.

If you do not agree to these Terms, please discontinue use of the website.

Purchases submitted through novelqis.com are additionally governed by our Terms and Conditions and other applicable store policies.

To make a purchase independently, you must be at least 18 years old or have reached the legal age required to enter into a binding agreement in your place of residence.

If you have not reached the applicable legal age, you may use the store only with the involvement and permission of a parent or legal guardian.

You may use novelqis.com for lawful activities such as:

• Browsing Novelqis™ products and collections
• Reviewing product descriptions, specifications, dimensions, materials, photographs, and other product information
• Purchasing products for personal or lawful business use
• Managing an eligible customer account
• Reviewing order information
• Contacting customer support
• Accessing store policies, FAQ content, and help information

Subject to these Terms, you are granted a limited, revocable, non-exclusive, and non-transferable permission to access and use the website for lawful purposes connected with our services.

You may not use novelqis.com to:

• Violate applicable laws or regulations
• Commit fraud or submit false, misleading, stolen, or unauthorized information
• Attempt unauthorized access to accounts, systems, networks, or data
• Introduce malware, malicious code, automated attacks, or harmful technology
• Interfere with website security, operation, performance, or availability
• Scrape, crawl, copy, extract, or collect website information through automated tools without authorization
• Unlawfully collect or use another person's personal information
• Infringe intellectual-property, privacy, publicity, or other legal rights
• Misrepresent your identity or relationship with Novelqis™
• Use our website, branding, product imagery, designs, or content for unauthorized commercial purposes

We may restrict website access, suspend account functionality, cancel an affected order, or take other reasonable action if prohibited activity is identified.

The Novelqis™ name, logos, branding, website design, graphics, photographs, videos, written content, product presentations, packaging presentation, botanical compositions, decorative concepts, product styling, and other original content are owned by, licensed to, or lawfully used by the store operator to the extent provided by applicable law.

Protected content may not be copied, reproduced, republished, modified, distributed, manufactured, imitated, sold, or commercially exploited without appropriate authorization, except where applicable law permits.

Nothing on novelqis.com transfers ownership of Novelqis™ intellectual property or third-party intellectual property to a website user.

Where protected by applicable law, users may not reproduce, manufacture, imitate, reverse-engineer for commercial copying, or commercially exploit distinctive Novelqis™ botanical arrangements, decorative forms, graphics, branding, or design presentations without authorization.

Where customer-account or checkout features are available, you are responsible for providing current, complete, and accurate information.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account to the extent permitted by applicable law.

Please contact us promptly if you believe your account, checkout information, or order information has been accessed or used without authorization.

If novelqis.com allows customers to submit reviews, photographs, videos, comments, questions, or other content, you are responsible for ensuring that your submission is accurate, lawful, and does not violate another person's rights.

By voluntarily submitting content for publication, you grant Novelqis™ a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, and use that content in connection with operating, improving, and promoting the store, subject to applicable law and our Privacy Policy .

We may decline, moderate, or remove submissions that are:

• Unlawful or fraudulent
• Threatening or abusive
• Misleading
• Infringing
• Spam or irrelevant advertising
• Containing inappropriate sensitive personal information
• Unrelated to the applicable product or service

We make reasonable efforts to present website content and product information accurately.

Novelqis™ specializes primarily in faux botanical wall hangings, artificial plant wall decor, decorative greenery, and related home-decor accents.

Depending on the design, Novelqis™ products may include faux polyester, PE, textile, PP, or other synthetic botanical materials together with beechwood dowels, wood beads, cotton cords, jute cords, cotton-jute blends, or other decorative components described on the applicable product page.

Product colors may appear slightly different because of photography conditions, room lighting, screen brightness, device settings, and display calibration.

Minor differences may occur in:

• Color tone
• Leaf placement
• Leaf shape
• Flower placement
• Surface texture
• Wood grain
• Cord arrangement
• Decorative detailing
• Dimensions
• Weight

Such differences may occur within reasonable manufacturing tolerances and are not necessarily considered defects.

Product information may be corrected, clarified, or updated if an error, inaccuracy, or omission is identified.

Novelqis™ products are presented primarily as artificial botanical wall decor, decorative greenery, and home-decor products.

References to calm interiors, natural styling, cozy spaces, organic design, botanical atmosphere, Scandinavian interiors, boho decor, coastal styling, farmhouse styling, or similar themes describe design context and decorative use.

Website content should not be interpreted as medical, therapeutic, psychological, health, environmental, or professional advice unless expressly stated and appropriately supported.

Novelqis™ products are decorative home accents. Unless a specific product listing expressly states otherwise, they should not be treated as toys.

Customers are responsible for selecting suitable wall-mounting hardware and confirming that the wall surface and hanging method are appropriate for the applicable product.

Novelqis.com uses Shopify and may rely on third-party services for payment processing, fulfillment, shipping, analytics, customer support, communications, security, fraud prevention, advertising, attribution, measurement, and other business functions.

Novelqis.com may also contain links to third-party websites, platforms, or services.

Third-party content, services, products, availability, security, privacy practices, and terms may be governed by the applicable third party's own policies and agreements.

A link to a third-party service does not necessarily mean that Novelqis™ controls or endorses every aspect of that service.

We may reasonably update, maintain, modify, restrict, suspend, or discontinue parts of novelqis.com.

Temporary interruptions may occur because of:

• Scheduled or emergency maintenance
• Technical problems
• Security issues
• Third-party provider outages
• System updates
• Network disruption
• Circumstances outside our reasonable control

We do not guarantee that every website feature will always be available, uninterrupted, or completely free from errors.

We use reasonable administrative, technical, and organizational measures intended to support website and information security.

However, no website, electronic communication, storage system, or internet transmission can be guaranteed to be completely secure.

You are responsible for taking reasonable precautions when accessing novelqis.com, including protecting:

• Your device
• Your account credentials
• Your email account
• Your personal information

If you receive a suspicious communication claiming to represent Novelqis™, contact us directly at service@novelqis.com .

Purchases submitted through novelqis.com are additionally governed by the following store policies:

• Terms and Conditions
• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Payment & Security

If a provision specifically concerning a purchase conflicts with a more general website-use provision, the applicable purchase policy will govern that transaction to the extent permitted by law.

To the extent permitted by applicable law, novelqis.com and its general informational content are provided without warranties beyond those expressly stated or legally required.

To the fullest extent permitted by applicable law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from access to or use of the website.

Nothing in these Terms excludes or limits consumer rights, statutory warranties, remedies, or liabilities that applicable law does not permit to be excluded or limited.

These Terms of Use are subject to applicable law, including mandatory consumer rights that may apply based on the user's location, transaction, or relevant circumstances.

If a dispute arises, we encourage you to contact Novelqis™ customer support first so the matter can be reviewed and the parties can attempt to reach a resolution in good faith.

Nothing in this section prevents a user from exercising rights or remedies available under applicable law.

We may update these Terms of Use when our website, technology, services, business practices, security requirements, products, or applicable legal requirements change.

The current version will be published on this page together with an updated revision date.

Continued use of novelqis.com after an update is subject to the version then in effect, to the extent permitted by applicable law.