The payment methods currently available for your purchase are displayed during checkout.

Available options may vary depending on your location, currency, device, order details, and the payment services available when your order is placed.

Please select one of the payment methods shown at checkout and follow the applicable instructions to complete your purchase.

Orders may be subject to payment authorization, transaction verification, identity verification, or fraud-prevention review before an order is accepted or fulfilled.

Your bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold on your account.

These decisions and authorization periods are controlled by the applicable bank, financial institution, or payment provider.

Checkout on novelqis.com is processed through Shopify together with the applicable payment providers available for your transaction.

Novelqis™ does not store complete credit or debit card numbers on its own website servers. Payment information is handled through Shopify and the applicable payment service providers involved in processing your transaction.

For your security, Novelqis™ customer support will never ask you to send your complete credit card number, debit card number, card security code, or online banking password by email.

Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, discounts, and your final order total.

Prices on novelqis.com are displayed in U.S. dollars (USD) unless another currency is clearly shown.

Please review your products, quantities, shipping information, discounts, and final order total carefully before submitting payment.

Your bank, card issuer, or payment provider may separately charge foreign-exchange fees, international transaction fees, currency-conversion charges, or other financial-institution fees.

These charges are determined and collected by the applicable financial institution or payment provider and are not charged or controlled by Novelqis™.

Valid promotional or discount codes should generally be entered before checkout is completed.

Please confirm that the applicable discount appears correctly in your final order total before submitting payment.

Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, exclusions, usage limits, availability, or other conditions stated with the applicable offer.

If your payment is declined, please verify your billing information and contact your bank, card issuer, or payment provider if necessary.

A pending amount on your account may represent a temporary authorization rather than a completed charge.

If you believe you were charged more than once for the same Novelqis™ order, contact us with your order number and relevant transaction details.

For your security, do not send complete card numbers, security codes, passwords, or full banking credentials by email.

After your order has been successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive your confirmation email, please check your spam or junk folder and confirm that the email address entered during checkout was correct.

You may also contact Novelqis™ customer support if you need help locating or confirming your order.

If you believe a payment was charged incorrectly or you have a question about checkout, contact:

service@novelqis.com

Please include your order number where available and a clear description of the issue.

Never include complete credit card, debit card, online banking credentials, or security codes in your email.